Product Features

• Private Label Branding
• First Class Navigation
• User Management
• Extensive Exam Designer
• E-Commerce System
• Certificate Generator
• 2-Tier User Management
• Live Reporting
• Integrated User Support
• 100% Hosted
• Corporate Client Area
• Security and Scalability
• Multilingual Support
• Exam Proctor System
• Content Management

Integrated User Support Manage user support professionally and with ease.

A Support That Works For You

• Full web-based ticketing system
• Multiple ticket queues, multiple support operators
• Get our help when you need it
• Customizable support page

Users appreciate reliable support. Yardstick Software™ allows you to convey professionalism and confidence to your users with an integrated, easy to use support ticketing system.

Full Web Based Ticketing System

• reply to support requests from your users quickly and easily
• receive notices when there are new support requests
• users receive pop-up notices when you send a response

Multiple Ticket Queues, Multiple Support Operators

• enable multiple administrative users to respond to support requests
• manage multiple support requests at one time
• keep support requests organized

Get Our Help When You Need It

• forward support requests to Yardstick Software™ for our response
• receive feedback from us within 4 hours
• contact Yardstick Software™ via our toll-free number during regular business hours

Customizable Support Page

• communicate special support instructions to your users
• provide guidance and knowledge of your product